Question 1

What types of reports can I upload?

Accepted Answer

HOKI supports blood tests, urinalysis, fecal tests, chemistry panels, and more. Upload a photo or PDF and our AI extracts every value automatically, then generates a plain-language summary.

Question 2

How accurate is the AI analysis?

Accepted Answer

Our AI is built on vet-certified data and reviewed by veterinary professionals. While it provides reliable insights, AI outputs may contain errors — we always recommend consulting your vet for medical decisions.

Question 3

Which pets are supported?

Accepted Answer

Currently, HOKI supports cats and dogs. We're working on expanding to more pet types in the future.

Question 4

Is my pet's data secure?

Accepted Answer

Absolutely. Your data is protected by encryption at rest and in transit, row-level security policies, and strict access controls. We never sell your personal information or pet health data to third parties.

Question 5

How many pets can I add?

Accepted Answer

Free accounts can create up to two pet profiles. Upgrade to a paid plan for more profiles and additional features like AI feeding plans.

Question 6

Can I share reports with my veterinarian?

Accepted Answer

Yes! You can export any report analysis as a PDF to share with your vet. This makes it easy to discuss AI-generated insights during your next visit.

Question 7

What can the AI assistant do?

Accepted Answer

HOKI AI is a personalized pet health assistant that knows your pet's full profile and history. Ask health questions, get lab result explanations, upload new reports, and receive tailored care advice — all in one conversation.

Question 8

What is Health Insights?

Accepted Answer

Health Insights tracks your pet's lab values over time with interactive charts and categorized tracking. Spot trends across visits, catch early warning signs, and walk into your next vet appointment already informed.

Question 9

How do feeding plans work?

Accepted Answer

HOKI generates personalized feeding recommendations based on your pet's species, breed, weight, age, and health history. The AI considers your pet's latest lab results to suggest a diet that supports their specific needs.

Question 10

How do I sign in?

Accepted Answer

You can sign in with your Google or Apple account — no separate password needed. Your account is secured through these trusted authentication providers.

Frequently Asked Questions