Question 1

What types of reports can I upload?

Accepted Answer

HOKI supports blood test reports, urine analysis, and fecal test results. We accept PDF files and common image formats like JPG and PNG.

Question 2

How accurate is the AI analysis?

Accepted Answer

Our AI is built on vet-certified data and reviewed by veterinary professionals. While it provides reliable insights, we always recommend consulting your vet for medical decisions.

Question 3

Which pets are supported?

Accepted Answer

Currently, HOKI supports cats and dogs. We're working on expanding to more pet types in the future.

Question 4

Is my pet's data secure?

Accepted Answer

Absolutely. We use industry-standard encryption and never share your data with third parties. Your pet's health information is private and secure.

Question 5

How many pets can I add?

Accepted Answer

Free accounts can create up to two pet profiles. Upgrade to a premium plan for unlimited pet profiles and additional features.

Question 6

Can I share reports with my veterinarian?

Accepted Answer

Yes! You can export any report analysis as a PDF to share with your vet. This makes it easy to discuss AI-generated insights during your next visit.

Question 7

How does the AI chat work?

Accepted Answer

HOKI AI is a veterinary assistant that can answer questions about your pet's health, explain lab results, and provide general pet care advice. It uses your pet's health history for personalized responses.

Question 8

What is Health Insights?

Accepted Answer

Health Insights tracks your pet's lab values over time, showing trends and flagging potential concerns. It helps you and your vet spot changes early.

Frequently Asked Questions